Dr. Naveen B. Ramu is an Assistant Professor in Decision Sciences and Operations Management at the Indian Institute of Plantation Management Bangalore (IIPMB), with over 8+ years of experience spanning research, consulting, and IT. He holds a Ph.D. in Operations Management and Public Policy from the Indian Institute of Science (IISc), Bangalore, where he also completed his post-doctoral research. He received the Lok Sabha Research Fellowship from the Parliament of India to research on youth and women leadership in decision-making.

He has taught courses in Business Analytics, Decision Sciences, Statistics, Entrepreneurship, and International Business Operations. His research interests include operations management, consumer analytics, service quality, public service delivery systems, and sustainable livelihood.

Dr. Naveen has extensive academic involvement, serving as a visiting faculty member at several B-schools in Bangalore and guiding numerous student projects. His qualifications include BE, MBA, MBL, MEC, Ph.D., and UGC NET/JRF certification in Management. He has held leadership roles such as Chairman of the Students’ Council at IISc and President of EntIISc, and he was a Campus Ambassador for the Winter Youth Assembly at the United Nations, USA, where he led a student delegation.

He has been a keynote speaker, judge, panelist, and speaker at various national and international forums focused on youth, sustainable development, and operations management. He has published research articles in peer-reviewed international journals, and book chapters, presented at conferences globally (India, USA, UK, Germany, Japan), and organized several academic events.

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Journal Publications

• Kumar, H. K., Naveen, B. R., & Savitha, J. (2022). Business Factors Challenging SMEs for Adopting Cloud-Based Solutions. International Journal of Global Business and Competitiveness, 17(2), 203-214. https://doi.org/10.1007/s42943-022-00058-8 (ISSN: 0973-4619).
• Naveen, B. R., & Gurtoo, A. (2022). Public transport strategy and epidemic prevention framework in the Context of Covid-19. Transport policy, 116, 165-174. (ISSN: 1879-310X) https://doi.org/10.1016/j.tranpol.2021.12.005
• Verma, M., & Naveen, B. R. (2021). COVID-19 Impact on Buying Behaviour. Vikalpa: The Journal of Decision Makers, 46(1), 27–40. https://doi.org/10.1177/02560909211018885 (ISSN: 2395-3799).
• Naveen, B. R., & Gurtoo, A. (2020). The Cause Effect Relationship Model of Service Quality in relation with Overall Satisfaction. Transportation Research Procedia, 48, 1694-1721. (ISSN: 2352-1465). https://doi.org/10.1016/j.trpro.2020.08.208
• Ramu, N. B., & Gurtoo, A. (2019). Transport service quality and perceived service value: an international comparative survey in European and Indian context. International Journal of Comparative Management, 2(1), 7-32. (ISSN 2514-4111). https://dx.doi.org/10.1504/IJCM.2019.100127
• Naveen, B. R., Shetty, J. P., & Kumar, K. (2016). Academia and Industrial Interaction with Reference to Management Education in India, International Journal of Science Technology and Management, vol. 5(12), 469-478.

Book Chapter Publications

• Afsharinia, B., Naveen, B. R., & Gurtoo, A. (2024). AI-Based Technological Interventions for Tackling Child Malnutrition. In AI, Consciousness and The New Humanism: Fundamental Reflections on Minds and Machines (pp. 221-241). Singapore: Springer Nature Singapore. https://doi.org/10.1007/978-981-97-0503-0_11 (ISBN: 978-981-97-0503-0)
• Jayaprakash, P., Naveen, B. R., Gurtoo, A., & Shaw, R. (2022). Jugaad Innovation: Concept and Lessons of Social Innovation in India. In Society 5.0, Digital Transformation and Disasters (pp. 187-205). Springer, Singapore. https://doi.org/10.1007/978-981-19-5646-1_12 (ISBN 978-981-19-5646-1)
• Naveen, B. R., & Anjula Gurtoo (2020), “Using path analysis to build a sustainable transport service quality model”, Contemporary Issues in Sustainable Development: The Case of India, Routledge (Taylor & Francis Group), page no. 383-403 (ISBN 9781138227101) (Scopus Indexed)
• Naveen B R., (2019), “Management Challenges and Opportunities of Industry 5.0”, India’s Changing Paradigm : Skills and Entrepreneurship for Global Competitiveness, Niruta Publications, page no. 62-68 (ISBN 9789384262594)

Book Publications

• Ghousia Khatoon, Naveen B. Ramu & Pruthvi N. (2022), “Business Analytics”, Himalaya Publishing House, (Course Textbook, Bengaluru Central University), (ISBN 978-93-5596-711-4). Himalaya Publishing House (himpub.com)

Conference Publications

• Naveen, B. R., “Management Challenges and Opportunities of Industry 5.0” at 38th NIPM National Conference, 25th – 27th September 2019 at GKVK, Bengaluru, India.
• Naveen, B. R., & Gurtoo, A., “To explore the passenger pattern and passenger preferences with respect to service quality dimensions of intercity bus passenger transport” at 3rd Academic International Conference on Business, Economics and Management 15th-17th October 2018 at University of Oxford, Oxford, United Kingdom.
• Naveen, B. R., & Gurtoo, A., “To explore an impact of demography, transportation, technology, policy and road infrastructure attributes on service quality factors and their impact on overall satisfaction of intercity bus transport” at 4th Academic International Conference on Business, Economics and Management 25th – 27th September 2018 at Harvard University, Boston, USA.
• Naveen, B. R., “Entrepreneurship and start-up ecosystem at the Indian institutes: A student’s perspective” at ‘6th International Conference on Business Analytics and Intelligence (ICBAI)’between 20th – 22nd December 2018 at Indian Institute of Science, Bangalore, India.
• Naveen, B. R., “Capacity Building to Bridge Gap in the Youth Empowerment for Sustainable Governance: Indian Context” at International Conference on “Achieving Youth Specific SDGs: Key Challenges and Policy Responses” in July 2018 at Rajiv Gandhi National Institute of Youth Development, Sriperumbudur, Tamil Nadu, India.
• Naveen, B. R., Jaya Shetty, P., & Kiran Kumar H., “Convergence of Industry with Academia – focus on Management Education in India” in International Conference on Global Convergence of Management Education and Practices organized by CBSMS, Bangalore University and supported by United Nations PRME (Principles for Responsible Management Education) in November 2015.
• Naveen, B. R., Kiran Kumar H., & Srinivas., “Effective Managerial Decision Making by using Emerging Trends in ICT to ensure sustainable growth” in November 2016 at International conference on “Recent Developments & Emerging Trends in Management Research & Information Science”.
• Naveen, B. R., & Rani M. T., Reducing environmental degradation by reusing cardboard/thermocol waste, Naveen. B. R. & Rani. M. T, Idea Conclave for Better Bengaluru, October 2017, Indian Institute of Science (IISc).

Current Position

• Assistant Professor, Decision Sciences and Operations Management, Indian Institute of Plantation Management Bangalore (IIPMB).

Academic / Research Experience

• Lok-Sabha Research Fellow, PRIDE, Parliament of India, New Delhi.
• Postdoctoral Research Fellow, Centre for Society and Policy, Indian Institute of Science (IISc), Bangalore.
• Guest Faculty / Visiting Faculty at Bangalore University, Bengaluru Central University, PES University, CMR University and Jain University.

Industry Experience

• Senior Solution Advisor – Risk Analytics, Deloitte USI, Bangalore.
• Senior Analyst – Decision Sciences, HSBC EDPI, Bangalore.
• Associate QA Engineer, Sigma Infosolutions, Bangalore.

Consulting/Projects

• Avenues to empower Indian youth and women to take active role in parliamentary affairs and decision making system as part of Lok-Sabha Research Fellowship, PRIDE, Parliament of India.
• Scientific study of Cauvery River Basin at Kodagu, Karnataka as part of Postdoctoral Research work with CSP, Indian Institute of Science (IISc) Bangalore, Karnataka Government and Power Grid.

Education

• PhD (Doctor of Philosophy) in Operations Management and Policy, Indian Institute of Science (IISc), Bangalore.
• MBA (Master of Business Administration) in Finance and Systems, Bangalore University, Bangalore.
• MBL (Master of Business Laws), National Law School of India University (NLSIU), Bangalore.
• MEC (Masters in Economics), IGNOU, New Delhi.
• BE (Bachelor of Engineering) in Electronics and Communications, Visvesvaraya Technological University (VTU), Belgaum.

Additional Courses

• ‘Digital Marketing’ course from Indian Institute of Management Bangalore (IIMB)
• ‘Measuring Development’ course from National Institute for Advanced Studies (NIAS)
• ‘Energy, Environment & Natural Resources Policy’ course from NIAS

International Exchange

• International Exchange Student for Toyohashi University of Technology (TUT), Toyohashi, Japan as a part of Science SAKURA Exchange Program by Japan Science and Technology Agency.
• International Exchange Student for INGPAR 2017- An UGC-DAAD Indo German Exchange program from IISc.
• Campus Ambassador and Delegate of Youth Assembly, 2018 & 2017 at the United Nations Headquarters, New York City, USA organized by Friendship Ambassadors Organization.

Certifications

• Qualified UGC NET with JRF in Management
• ‘Design Thinking – Customer Led Change’ from HSBC powered by Stanford University
• ‘Python for Data Science’ from Udemy and HSBC EDPI Training
• ‘AWS Cloud Practitioner Essentials’ Certification from LinkedIn Learning
• ‘Google Cloud Platform (GCP) for Business Professionals’ from Google

● IISc paper examines COVID-19 induced travel changes, strategies and epidemic prevention – The Hindu